1-Year Product Warranty

Robito and Pelamatic products sold through this store include a 1-year warranty from the date of purchase.

How to request support

Contact us with your order information, product model and a clear description of the issue. Photos or a short video may be requested so the technical team can diagnose the problem efficiently.

Commercial and industrial equipment

For machines configured to order, support may include remote diagnosis and guidance about the electrical, pneumatic or mechanical setup. Installation conditions must match the confirmed machine specification.